BusinessFlow
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BusinessFlow Facilities Management Software

CAFM Facilities Management Software

Facilities Management Software from Infotek

BusinessFlow CONNECTED consists of three main elements to keep on top of facility management workload: the main BusinessFlow program where jobs are managed in real time: keeping everyone informed and up to date. A customer web portal allowing customers to log their own jobs, request quotes and retrieve invoices and key data. And finally a mobile application for your own in house engineers to complete jobs sheets and provide job updates.   Read more online

Sub-Contractor Management

It's enevitable that some facilities management jobs need to be sub-contracted to external facility management companies or engineers. BusinessFlow has built in features to aid the selection, management and control of those sub-contractors: allows you to select from previously used sub-contractors and issue safety risk assessments straight from the software.

Select from the searchable sub-contractor database - search by postcode or sub-contractor skill set.
Issue safety risk assessments: they are automatically populated with the key client and sub-contractor details. Emailing these straight from the program saves a significant amount of time. (Note: your existing safety risk assessments can be converted to templates and used within the program).
Easily issue work orders and key information
Sub-contractor appointments and due dates (SLA) are easily created and added to the manpower calendar to allow for easy overview of the days or weeks activity
Sub-contractors can easily update the web portal with up to date job information
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Job Management

To keep in control of all the facilities management jobs in progress requires a system that is easily updatable with shared information for both internal facility management employees and external facility management customers. BusinessFlow easily meets this requirement with feaures such as:

The status of every job can be set along with user defined status categories and with minute by minute comments viewable by clients by logging onto the web portal.
All Facilities Management jobs are easily assigned to employees or sub-contractors. The calendar where employee and sub-contractor appointments are easily seen in an easy to use interface with daily, weekly or monthly views.
Comprehensive document sharing facilities. The document store holds all documents associated with each job and are easily searched and found. All docuemnts can be made accessible to customers via the web portal.
BusinessFlow handles all aspects of the job as it progresses through your business processes including sales enquiries, quotations, jobs sheets, risk assessments to invoicing and payments; all linked together with one job number.
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Equipment Asset Management

If you wish to track customer assets associated with your facilities management jobs then BusinessFlow has the functionality to record asset details such as make, model, serial number and also maintenance or safety inspection frequency.

Assets due for inspection are displayed in the resource planning calendar ready to assign to an engineer.
Safety inspection certificates or maintenance certificates can be automatically generated and uploaded to the web portal to be available to your customers.
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Manpower Resource Planning

The resource and planning calendar shows in house employees and sub-contractors who have work scheduled and giving a complete overview of all scheduled jobs for the day or week depending upon the calendar view selected.

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Client Web Portal

Your facility management clients are assigned login accounts and passwords to allow them access to your customer web portal. The portal is a great addition to our BusinessFlow facilities management software. Customer can see 'real time' the status of any job, access invoices and job details, Request quotations and place orders all of which are automatically entered into BusinessFlow saving time and increasing accuracy. Customers also have access to view all job associated files (e.g. quotations, invoices, drawings, safety sheets etc.) and upload their document as well.

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